Could the AI system limit, suppress or distort users’ freedom of expression?
Could the AI system limit, suppress or distort users’ freedom of expression?
Consider whether your AI system’s moderation, recommendation, or censorship mechanisms may inadvertently restrict or distort users' ability to express themselves freely.
If you answered Yes then you are at risk
If you are not sure, then you might be at risk too
Recommendations
- Adhere to ethical guidelines and ensure transparency and accountability.
- Regularly audit and refine content moderation algorithms to minimize false positives in detecting harmful content. Incorporate diverse training data that reflects a wide range of cultural, linguistic, and contextual nuances.
- Provide users with clear explanations and opportunities to contest or appeal content moderation decisions. Develop an independent oversight committee to review contentious cases of content removal.
- Collaborate with diverse stakeholders to ensure freedom of expression is preserved. Test the system with input from underrepresented communities to identify potential biases or oversights.
- Allow users to customize their interaction with content filters, such as by adjusting sensitivity levels or choosing topics they wish to see moderated differently. Provide clear guidelines and options for users to express themselves within platform policies.
- Establish mechanisms for users to report errors in content moderation and provide constructive feedback.
- Continuously monitor the system's performance and adapt to emerging risks or contexts that may affect freedom of expression.
- Align the system’s operation with international standards protecting freedom of expression, such as article 11 of the Charter of Fundamental Rights of the European Union and article 19 of the Universal Declaration of Human Rights.