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Is there a well-defined process to escalate AI-related failures or unexpected outcomes?
Is there a well-defined process to escalate AI-related failures or unexpected outcomes?
- If an AI system produces harmful or incorrect outputs, is there a predefined process for reporting and addressing these issues?
- Are employees aware of how to escalate AI failures, and do they have clear channels to report incidents?
If you answered No then you are at risk
If you are not sure, then you might be at risk too
Recommendations
- Set up clear escalation protocols to identify, report, and resolve AI-related incidents.
- Assign responsibilities to ensure accountability for handling AI failures.
- Keep assessing and improving incident response strategies over time, especially after performing changes or updates in the AI systems.