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Have all relevant staff and users received adequate training to understand, oversee, and responsibly interact with the AI system?
Have all relevant staff and users received adequate training to understand, oversee, and responsibly interact with the AI system?
Individuals involved in the development, deployment, operation, or use of AI systems must understand their functionality, risks, and limitations. Without adequate training, staff may misuse the system, fail to detect errors, or be unable to intervene effectively. This undermines human oversight, accountability, and compliance with regulatory requirements. Article 4 of the EU AI Act emphasizes the need for AI literacy, particularly for those responsible for high-risk systems.
If you answered No then you are at risk
If you are not sure, then you might be at risk too
Recommendations
- Provide structured, role-specific training for developers, operators, decision-makers, and users interacting with the AI system.
- Cover system capabilities, limitations, error detection, appropriate interventions, and escalation procedures.
- Include modules on fairness, data protection, explainability, and responsible interpretation of AI outputs.
- Refresh training regularly to reflect system updates and evolving regulations.
- Track and document training participation as part of accountability measures.
- Integrate training into onboarding and ongoing professional development frameworks.
Interesting resources/references
- Article 4 EU AI Act: I Literacy