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Is the AI system easy for users to learn and operate?
Is the AI system easy for users to learn and operate?
- Does the system require a minimum level of AI literacy to be used?
- Could a steep learning curve lead to misuse or harm?
- How quickly are users expected to learn how to use the product?
- Do you ensure that users have access to the necessary learning materials needed to be able to use the system?
- Difficulties in learning how the system works could also bring the users in danger and have consequences for the reputation of the product or organisation.
If you answered No then you are at risk
If you are not sure, then you might be at risk too
Recommendations
- You can provide assistance, appropriate training material and disclaimers to users on how to adequately use the system.
- The words and language used in the interface, the complexity and lack of accessibility of some features could exclude people from using the application. Consider making changes in the design of the product where necessary.
- Consider this also when children are possible users.