Could the learning curve of the product be an issue?

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Accessibility CategorySafety Category
Design PhaseModel PhaseOutput Phase
Could the learning curve of the product be an issue?
  • Does usage of the AI system require new (digital) skills?
  • How quickly are users expected to learn how to use the product?
  • Difficulties to learn how the system works could also bring the users in danger and have consequences for the reputation of the product or organisation.

If you answered Yes then you are at risk

If you are not sure, then you might be at risk too

Recommendations

  • You can also provide assistance, appropriate training material and disclaimers to users on how to adequately use the system.
  • The words and language used in the interface, the complexity and lack of accessibility of some features could exclude people from using the application. Consider making changes in the design of the product where necessary.
  • Consider this also when children are future users.