Do we need to inform users that they are interacting with an AI system?
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Do we need to inform users that they are interacting with an AI system?
- Are users adequately made aware that a decision, content, advice or outcome is the result of an algorithmic decision?
- Could the AI system generate confusion for some or all users on whether they are interacting with a human or AI system?
If you answered Yes then you are at risk
If you are not sure, then you might be at risk too
Recommendations
In cases of interactive AI systems (e.g., chatbots, robots) you should inform the users that they are interacting with an AI system instead of a human. This information should be received at the beginning of the interaction.