Can we provide the necessary information to the users about possible impacts, benefits and potential risks?
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Can we provide the necessary information to the users about possible impacts, benefits and potential risks?
- Did you establish mechanisms to inform users about the purpose, criteria and limitations of decisions generated by the AI system?
- If an AI-assisted decision has been made about a person without any type of explanation or information then this may limit that person's autonomy, scope and self-determination. This is unlikely to be fair.
If you answered No then you are at risk
If you are not sure, then you might be at risk too
Recommendations
- Provide clear information about how and why an AI-assisted decision was made and which personal data was used to train and test the model.
- The model you choose should be at the right level of interpretability for your use case and for the impact it will have on the decision recipient. If you use a black box model make sure the supplementary explanation techniques you use provide a reliable and accurate representation of the systems behaviour. Source: UK ICO
- Communicate the benefits, the technical limitations and potential risks of the AI system to users, such as its level of accuracy and/or error rates.
- Ask your users (with a survey for instance) if they understand the decisions that your product makes.