Could an agent be misused to manipulate or deceive users?

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Cybersecurity CategoryEthics & Human Rights Category
Deploy PhaseMonitor Phase
Could an agent be misused to manipulate or deceive users?
  • Agentic systems capable of persuasive language or personalized interaction can be manipulated to influence human decisions, emotions, or behaviors.
  • This creates risks of social engineering, phishing, misinformation, or undue influence, especially if the agent mimics authority figures or trusted personas.
  • The risk is amplified when agents use persistent memory or learn user preferences over time.

If you answered Yes then you are at risk

If you are not sure, then you might be at risk too

Recommendations

  • Impose ethical use constraints and define red lines (e.g., no impersonation, no medical/legal advice without oversight).
  • Use transparency mechanisms to disclose when users are interacting with agents.
  • Enable user control and opt-out of persuasive or adaptive behaviors.
  • Monitor for behavior that resembles coercion, manipulation, or impersonation.